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Registration, login, password reset & profile updates
BKash, Nagad, Rocket — Deposit & Withdrawal Methods
How to place bets, understanding odds, and cash-out options
Welcome Bonus, Cashback & Promo Codes
Two-factor authentication, account protection & fraud prevention
Rules for Live Casino, slots & virtual games
App Download, Installation & Push Notification Setup
Lottery, Sports Events & General Inquiries
New to xbaij? Follow the steps below to get started
Sign up for free in just 2 minutes using your mobile number or email.
Verify your mobile number with an OTP. For full access, you can also complete NID verification.
Deposit a minimum of ৳100 via bKash, Nagad, or Rocket and claim your bonus.
Head to your preferred section — sports betting, casino, or lottery — and enjoy.
A simple guide to depositing and withdrawing on xbaij
| Payment Methods | Minimum Deposit | Minimum Withdrawal | Processing Time | Charges |
|---|---|---|---|---|
| bKash | ৳100 | ৳500 | 1–5 minutes | Free |
| Nagad | ৳100 | ৳500 | 1–5 minutes | Free |
| Rocket | ৳100 | ৳500 | 5–15 minutes | Free |
| Bank Transfer | ৳1,000 | ৳2,000 | 1–24 hours | Free |
How to claim and use each bonus
Get a 100% match bonus on your first deposit, up to ৳5,000. To qualify, make your first deposit within 72 hours of registration.
Every Monday, 10% of your previous week's net losses is credited to your wallet as cashback. Maximum cashback is ৳2,000.
Refer a friend to xbaij. When your friend makes their first deposit, you'll receive a ৳200 bonus. There's no cap — the more friends you refer, the more bonuses you earn.
Follow these steps to keep your account secure
Enable 2FA from your account settings. Every time you log in, an OTP will be sent to your registered mobile number. With 2FA active, no one can access your account even if they know your password.
If you suspect someone else has accessed your account, change your password immediately and log out of all devices.
There comes a point on any online platform when users need help — a payment might be stuck, bonus terms might be unclear, or you might want to learn about a new feature. In those moments, getting fast and accurate support makes all the difference. xbaij That's exactly why xbaij has made its Help Center a top priority.
On most online platforms, getting support means writing lengthy emails in English and waiting hours for a reply. xbaij took a different approach. Our Help Center is in Bangla, written in plain language, with step-by-step solutions for every issue. It's simple enough for first-time bettors, yet detailed enough for experienced users.
Xbaij's live chat support is genuinely available 24 hours a day, 7 days a week. Even if you run into an issue at 2 AM, a Bangla-speaking representative will respond within minutes. This isn't just a promise — our support team works in shifts specifically structured around Bangladesh's time zones.
Payment issues are the most common support requests, and they need quick resolution. xbaij has a dedicated payment support team. If a deposit hasn't arrived or a withdrawal is stuck, an investigation is launched immediately using your transaction ID. Most payment issues are resolved within 15–30 minutes.
Many users find bonus terms confusing. xbaij's bonus guide was written to clear that up — no hidden conditions, no complicated language. Every bonus is explained in plain Bangla, covering wagering requirements, validity periods, and how to use them. If you still have questions, just ask via live chat and you'll get an answer right away.
Many users have concerns about security — and understandably so. Here's what you should know: every transaction on xbaij is protected by SSL encryption, and your personal and financial data is never shared with third parties. Enabling 2FA brings your account's risk of being hacked down to nearly zero. If anything ever feels off, contact support right away — we've got you covered.
There's a dedicated support section for mobile app users too. Whether the app won't install, keeps crashing, or isn't sending notifications — step-by-step solutions are available for all of these. Separate guides are provided for both Android and iOS.
Xbaij believes the true test of a great platform is how quickly and effectively it resolves issues when they arise. We strive to pass that test every single day. You are part of the xbaij family — your problem is our problem.
Whatever the issue, we're always here to help.
The fastest way to get a response. Average wait time is just 2 minutes.
Active Now — 24/7
Email us for detailed issues. You'll typically get a response within 2–4 hours.
Support@xbaij.im
Speak to us directly for urgent matters. Available 9 AM – 11 PM.
9 AM — 11 PM
Frequently Asked Questions